Check the agreed warranty
Warranty arrangements vary by device, condition and offer. Review the product information and your written quote for the scope, duration and any exclusions. A warranty is not implied by a product being listed in the catalogue.
If something goes wrong
Contact our team with your order reference, the affected device and a description of the issue. We will review the agreed terms and explain the next step.
Returning equipment
Arrange authorisation and return instructions with us before sending equipment back. Keep the relevant accessories and packaging available, and remove personal information from devices where appropriate. Returns and cancellations are handled under the terms agreed for your business order.
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