A Canadian client required ten new Microsoft HoloLens 2 units for an upcoming deployment. The quantity, condition and timing were important: the devices needed to be new, supplied as a consistent batch and moved quickly enough to support the project schedule.
Client details have been withheld for commercial privacy.
The challenge
Larger XR orders can be difficult to fulfil when stock is spread across several suppliers or countries. A buyer may find individual units online, but bringing together ten matching new devices can introduce inconsistent condition, uncertain lead times and multiple commercial relationships.
The client wanted one clear supply route for the full quantity.
XRDepot's approach
XRDepot already held ten new HoloLens 2 units in stock. This removed the need to begin an open-ended international sourcing exercise after the client confirmed the requirement.
We were able to confirm the available quantity, agree the commercial terms and prepare the devices for international dispatch as one order.
Holding the units directly also made it easier to provide clear information about condition, included equipment, warranty terms and shipment planning before the order progressed.
The outcome
All ten new HoloLens 2 units were allocated and dispatched for the Canadian client’s deployment.
The ability to move from confirmed requirement to fulfilment quickly helped reduce uncertainty around the project schedule. Instead of coordinating multiple small purchases, the client received one consistent batch through a single supplier relationship.
Why confirmed stock matters
For time-sensitive deployments, the difference between “listed” and “in stock” is important. A catalogue page may show that a supplier works with a product, but it does not always mean the required quantity is physically available.
XRDepot distinguishes between held stock and equipment that is available only through sourcing. Where quantities are held, we aim to state them clearly. Where sourcing is required, availability and lead time are confirmed through a formal quotation.
Planning a multi-unit XR deployment?
Tell XRDepot the device, quantity, condition, destination and target delivery date. We can confirm held stock where available or investigate a wider sourcing requirement.