Privacy Policy – XR Depot
Last updated: 01 March 2026
XR Depot (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
XR Depot is a trading name of Tithe10 Ltd.
If you have any questions about this policy or your data, you can contact us at:
📧 enquiries@xrdepot.com
📍 91 Brighton Road, Redhill, RH1 6PS
2. Information We Collect
We may collect and process the following data:
a) Information you provide
- Name
- Email address
- Phone number
- Company name
- Billing and shipping address
- Device details (when selling to us)
b) Transaction data
- Payment details (processed securely via third-party providers)
- Order history
- Quotes and communications
c) Technical data
- IP address
- Browser type and version
- Time zone setting
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your data to:
- Process purchases and sales of XR hardware
- Communicate with you regarding orders, quotes, or enquiries
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure secure transactions
- Comply with legal obligations
4. Legal Basis for Processing
We rely on the following legal bases:
- Contractual necessity – to fulfil orders or services
- Legitimate interests – to improve services and prevent fraud
- Legal obligation – to comply with applicable laws
- Consent – for marketing communications (where applicable)
5. Sharing Your Information
We may share your data with:
- Payment processors
- Courier and logistics providers
- IT and website service providers
- Professional advisors (e.g. accountants, legal)
We do not sell your personal data.
6. International Transfers
Where necessary, your data may be transferred outside the UK.
We ensure appropriate safeguards are in place to protect your information.
7. Data Retention
We only retain your data for as long as necessary to:
- Fulfil the purposes we collected it for
- Meet legal, accounting, or reporting requirements
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Request data portability
To exercise your rights, please contact us using the details above.
9. Cookies
We use cookies and similar technologies to:
- Improve website performance
- Analyse traffic
- Enhance user experience
You can control cookies through your browser settings.
10. Data Security
We take appropriate security measures to protect your data from:
- Unauthorised access
- Loss or misuse
11. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this policy from time to time.
Any changes will be posted on this page.
